Frequently Asked Questions

I do not remember if I generated new credentials. How do I know if I have old or new credentials?

The easiest way to test PA API is to use look at the PA API page on the Associates Central. Make sure you login with your primary owner account.

• Please use PA API 5 Scratchpad to check if your credentials are compatible with PA API 5. Use “Start Tour” option to get tour of the Scratchpad, if you have any questions refer Scratchpad usage guide section.
• If you are getting “AccessDeniedException” with “AccessDeniedAwsUsers” code, please visit PA API tab on Associates Central website and migrate your credential.
• If you are not getting above exception play around with the Scratchpad to see functionality provided in PA API 5.
• During your application development if you ever want to debug your application, you can use Scratchpad to confirm API’s responses. More details in the question relating to ‘additional help’.

I have never used PA API. What do I have to do to use PA API 5?

If you signed up to be part of Amazon Associate program and your account is approved, you will can request for access to PA API. Once you get the credentials from Associates Central you can use it to call PA API 5. For more information see Register for PA API.

If I have registered as Associate in multiple marketplace with same email id, then do I need to generate credentials in each marketplaces on Associate Central website?

With PA API 5 you can access all the marketplace except JP using the same set of credentials, if you have the approved stores in the marketplace with same primary owner (email id). For JP you need a separate set of credentials which you can generate on the JP Associates Central page, which you can use only in JP marketplace. If you have registered as Associate in multiple marketplaces but with different email id, then you need generate credential for each of the email ids.

Is there Batching support in PA API 5?

With PA API 5 you can specify multiple item ids (upto 10) for GetItems API and multiple BrowseNode Ids (upto 10) for GetBrowseNodes API.

How can I check if I have logged in with my primary account?

Sign into Associate Central website, if you can access payment method update and tax interview pages for selected store then you are primary owner of the store.

How can I find primary owner of the store?

You can contact Customer Support using Associate Central website.

I used to look up for Item using EAN/UPC/ISBN, how does PA API 5 support this use-case?

Please refer Search with external identifiers (UPC/EAN/ISBN) section for more details.

I have questions or have feedback. How can I get additional help?

If you have any questions/feedback, you can get help in any of the following ways:

• The documentation has many examples of using PA API 5.
• For error codes and messages, see Error Handling.
• To create example requests and code samples, see Using the Amazon Product Advertising API 5.0 Scratchpad.
• If this does not answer your question, you can contact support using Contact-us.